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Contact us
Let's talk about care.
Call or email us about care for yourself or a loved one, or about referring a client.
Before you write
What to include
- Your name
- The best phone number or email to reach you
- A brief message about the help you're looking for
Please don't send medical records or sensitive personal information by email.
Service area
Columbus & Franklin County
We provide nonmedical home care to seniors and adults throughout Columbus and Franklin County, Ohio.
Paying with Medicaid waiver, PASSPORT, private pay or long-term care insurance? Coverage, eligibility and benefits are verified individually. Payment options
What kind of care do you provide?
We provide nonmedical home care: personal care and assistance with daily living; bathing, dressing, grooming and toileting assistance; companionship; meal preparation; light housekeeping; and mobility assistance and support with daily routines.
Do you provide nursing, therapy or other medical services?
No. Our current services are nonmedical. We do not provide skilled nursing, respiratory therapy, physical therapy, occupational therapy, speech therapy, or Medicare-certified home health services.
Who do you serve?
We help seniors and adults who need assistance with everyday activities, in Columbus and Franklin County, Ohio.
How can families pay for care?
We serve eligible Medicaid waiver and PASSPORT clients, private-pay clients, and families using applicable long-term care insurance benefits. Coverage, eligibility, service authorization and insurance benefits are verified individually.
Do you accept my insurance plan?
We don't accept every insurance plan. Please call or email us. Benefits and coverage are verified individually, so we can talk through your situation.
How do we get started?
Call us at 614-592-5899 or email info@optimacareohio.com. We'll talk through the help you're looking for and next steps.
I'm a case manager. How do I refer a client?
Call or email our office with basic contact details and we'll follow up. See our Referral Partners page for more.
Should I send medical records or personal details by email?
Please don't. Basic contact information and a brief message are all we need to start. Don't send medical records or sensitive personal information by email.