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Payment options
Clear options for paying for care.
We serve eligible Medicaid waiver and PASSPORT clients, private-pay clients, and families using applicable long-term care insurance benefits.
Medicaid waiver & PASSPORT
For eligible Medicaid waiver and PASSPORT clients.
- Eligibility verified individually
- Service authorization confirmed first
- Nonmedical services
Private-pay clients
Arrange nonmedical home care directly with our office.
- Talk through needs by phone or email
- Support shaped around routines
- Nonmedical services
Long-term care insurance
For families using applicable long-term care insurance benefits.
- Benefits verified individually
- Not every plan is accepted
- Nonmedical services
The process
How coverage is confirmed
Simple steps, so you know where things stand.
Contact us
Call or email with basic contact information and a brief note about the help needed.
Share the payment source
Let us know if you're using Medicaid waiver, PASSPORT, long-term care insurance or private pay.
Verification
Eligibility, service authorization or benefits are verified individually.
Next steps
Once coverage is clear, we plan nonmedical support at home together.
FAQs
Questions about payment
How can families pay for care?
We serve eligible Medicaid waiver and PASSPORT clients, private-pay clients, and families using applicable long-term care insurance benefits. Coverage, eligibility, service authorization and insurance benefits are verified individually.
Do you accept my insurance plan?
We don't accept every insurance plan. Please call or email us. Benefits and coverage are verified individually, so we can talk through your situation.
Not sure which option applies?
Call or email us. We'll talk through your situation. Please don't send insurance cards, medical records or sensitive personal information by email.